Billing Specialist (SaaS)

TL;DR

Billing Specialist (SaaS): Managing billing operations for a hybrid SaaS revenue model with an accent on subscription and usage-based invoicing. Focus on reconciling usage data, resolving billing discrepancies, and optimizing billing processes through system integrations.

Location: Remote

Company

hirify.global provides a platform for consent-based marketing and the TrustedForm gold standard for TCPA compliance.

What you will do

• Generate and distribute monthly invoices for fixed subscriptions and variable usage-based charges.
• Validate billing inputs by reconciling internal usage data with contracted pricing and agreements.
• Investigate and resolve billing discrepancies between usage data, CRM records, and invoicing systems.
• Partner with Sales, Customer Success, and RevOps to align contracts with product usage.
• Manage billing schedules for renewals, amendments, and mid-cycle changes.
• Support month-end close and revenue recognition efforts through reporting and variance analysis.

Requirements

• 2–4 years of experience in billing, accounts receivable, or a related finance function.
• Experience with ERP platforms and billing systems such as NetSuite or Salesforce.
• Proficiency in Microsoft Excel, including pivot tables and lookups.
• Strong analytical and problem-solving skills for independent discrepancy investigation.
• Ability to travel 5-10%.

Nice to have

• Basic understanding of revenue recognition principles.
• Experience with Zuora integration.