Business Development Representative (AI)

TL;DR

Business Development Representative (AI/SaaS): Driving digital transformation across key industries in Mexico by connecting organizations with advanced CX and AI solutions with an accent on pipeline generation and strategic outbound prospecting. Focus on identifying high-value enterprise opportunities and building relationships with key stakeholders to accelerate revenue growth.

Location: Mexico City, Mexico (Hybrid)

Company

AI-powered experience orchestration platform helping organizations deliver personalized service, improve operational efficiency, and build stronger customer relationships.

What you will do

• Manage pipeline generation across Mexico through a balanced mix of strategic outbound prospecting and inbound lead management.
• Develop and execute targeted outbound account strategies aligned to territory plans and regional revenue priorities.
• Qualify and convert marketing-generated leads into high-quality sales opportunities.
• Partner with Account Executives to support account planning and multi-threaded engagement strategies.
• Collaborate with Marketing on regional campaigns, events, and ABM initiatives.
• Maintain disciplined CRM documentation and activity tracking in Salesforce.

Requirements

• 3 to 5 years of experience in BDR, SDR, or Inside Sales roles within SaaS, CX, cloud, or technology environments.
• Proven success in outbound prospecting for enterprise or upper mid-market accounts.
• Professional fluency in English required.
• Strong understanding of Mexican business culture and consultative sales environments.
• Experience using Salesforce, LinkedIn Sales Navigator, and modern sales engagement platforms.
• Must be based in Mexico City for a hybrid work arrangement.

Nice to have

• Experience selling Customer Experience, Contact Center, or AI-driven solutions.
• Familiarity with Account Based Marketing (ABM) strategies and tools such as 6sense.
• Experience working with public sector or regulated industries.
• Exposure to multichannel prospecting tools such as Salesloft.

Culture & Benefits

• Flexible-first culture with a global team and flexible ways of working.
• Growth opportunities through mentorship, leadership development, and education support.
• Well-being resources and regionally tailored programs for employees and their families.
• Paid volunteer time and August Free Fridays.
• Certified as a Great Place to Work® across 17 countries.

Hiring process

• Application review by the Talent Acquisition and hiring teams.
• Initial Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and other team members (maximum of five interviews).