Account Manager (Schools) (EdTech)

TL;DR

Account Manager (Schools) (EdTech): Managing relationships with a portfolio of schools to drive adoption and growth of the Quest assessment platform with an accent on onboarding, training, and customer retention. Focus on leading training sessions, gathering product feedback, and maximizing account renewal rates.

Location: Must have the right to work in the UK (no visa sponsorship available). Remote within the UK or GMT +/- 2 hours; office available in London.

Company

hirify.global is a fast-growing EdTech company using machine learning to provide personalized learning experiences for children globally.

What you will do

• Manage a large portfolio of schools, building trusted relationships with teachers and school leaders.
• Deliver online training sessions and webinars to ensure effective platform usage.
• Drive adoption, engagement, and identify growth opportunities within accounts.
• Lead renewal conversations and proactively mitigate churn risks to maximize retention.
• Collaborate with the Product team to shape future developments based on customer feedback.
• Provide high-quality customer support and maintain meticulous organization across accounts.

Requirements

• Right to work in the UK is mandatory; no visa sponsorship provided.
• Strong communication and presentation skills for leading group training.
• Ability to manage a large portfolio with competing priorities independently.
• Commercial judgment for handling renewals and account growth.
• Resilience and a genuine passion for improving education.
• Comfortable working in a fast-paced, entrepreneurial environment with a high degree of autonomy.

Culture & Benefits

• Remote-first culture with the option to use the Holborn office in London.
• 25 days holiday plus bank holidays and 3 additional days of winter leave.
• Private medical insurance via Vitality Health and access to a wellbeing platform.
• Annual L&D budget for professional development.
• Enhanced family leave.
• Monthly remote and in-person team events in London.