Account Manager (Foodtech)

TL;DR

Account Manager (Foodtech): Managing a portfolio of restaurant partners to ensure long-term retention and growth with an accent on relationship building and data-driven decision making. Focus on reducing churn, optimizing partner performance, and scaling the account management function within the UK market.

Location: Hybrid (London, UK)

Salary: £40k base + KPI-based commission (OTE £70k)

Company

A high-growth food tech scaleup that helps restaurants fill empty tables and customers access real-time dining deals.

What you will do

• Visit and build strong relationships with restaurant partners across your assigned territory.
• Monitor partner performance using data insights and dashboards to guide strategic decisions.
• Proactively identify risks and reduce churn through consultative conversations with operators.
• Lead the onboarding, activation, and optimization process for new partners.
• Identify and execute growth opportunities, including campaigns, upsells, and new feature adoption.
• Collaborate with internal teams to refine account management playbooks and reporting.

Requirements

• 1-3 years of experience in Account Management, Customer Success, or a commercial role.
• Proven experience working toward retention, churn reduction, or revenue-related goals.
• Strong organizational and communication skills for both in-person and written interaction.
• Ability to balance autonomous field work with structured desk-based planning.
• Confidence in managing a diverse portfolio of partners in a scaling environment.

Nice to have

• Experience in food tech, hospitality, marketplaces, or SaaS.
• Previous exposure to territory-based or field-led roles.
• Strong interest in data analysis and performance reporting.
• Experience in process improvement and building scalable workflows.

Culture & Benefits

• Opportunity to join a high-growth international business during a key expansion phase.
• Balanced role offering a mix of autonomy and structured support.
• Uncapped earning potential through a KPI-based commission scheme.
• Collaborative culture that values thoughtful execution and continuous improvement.