Portfolio Presales Engineer (Contact Centre)

TL;DR

Portfolio Presales Engineer (Contact Centre): Leading the functional and technical sales process for hirify.global's portfolio through discovery, requirements gathering, and demonstrations with an accent on cloud computing and telephony. Focus on articulating solution value to C-level executives and designing effective proof of concepts (POC).

Location: Remote (United Kingdom)

Company

Global market leader in AI, cloud, and digital customer experience software used by Fortune 100 corporations.

What you will do

• Lead all technical and functional aspects of the sales process for the hirify.global portfolio.
• Deliver customized demonstrations that align software capabilities with customer business challenges.
• Conduct discovery conversations and needs analysis for both business and technical stakeholders.
• Define and execute successful proof of concepts (POC) to validate solution value.
• Promptly respond to functional and technical elements of RFIs/RFPs.
• Collaborate with account executives and overlay teams to drive strategic deal wins.

Requirements

• Proven track record in software sales and technical solution selling.
• Exceptional presentation skills and experience building storyboards for demos and POCs.
• Ability to communicate effectively from C-level executives down to front-line employees.
• Strong technical aptitude and ability to manage multiple complex sales opportunities simultaneously.
• Must be based in the United Kingdom.

hirify.global-to-have">hirify.global to have

• Experience with Contact Centre technologies, Workforce Management (WFM), CRM, or Business Intelligence.
• Certifications and knowledge of cloud platforms (AWS, Azure, Google).
• Experience in vertical markets such as Banking, Insurance, Telcos, or Healthcare.
• Knowledge of hardware platforms and virtualization.

Culture & Benefits

• Collaborative, fast-paced, and creative global work environment.
• Endless internal career growth opportunities across multiple roles and domains.
• Opportunity to work for a market-disrupting innovation powerhouse in AI and cloud.