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Quote Desk Representative (Licensing)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Quote Desk Representative (Licensing): Providing accurate and timely licensing product quotes and solutions for technology customers with an accent on vendor product knowledge, customer service, and sales support. Focus on preparing technically accurate quotations, identifying up-selling and cross-selling opportunities, and resolving customer queries through phone and email.
Location: Auckland, New Zealand; hybrid working environment
Company
supports the global information technology ecosystem by distributing products and services from technology manufacturers and cloud providers.
What you will do
- Advise customers and provide solutions and quotations for licensing products across current vendor brands.
- Prepare quotes with 100% technical accuracy and deliver them on time.
- Identify up-selling and cross-selling opportunities and support sales closure.
- Liaise with internal and external customers.
- Respond to phone and email queries while meeting customer expectations.
Requirements
- Minimum of 2 years of experience in the IT industry.
- Exceptional customer service, organisational, negotiation, verbal, and written communication skills.
- Sales focus with the ability to up-sell, cross-sell, and close sales.
- High attention to detail and ability to work under pressure.
- Networking, server/storage, or licensing certifications are advantageous.
- SAP knowledge is desirable but not essential.
Culture & Benefits
- Hybrid working environment.
- Career progression opportunities within a large international organisation.
- Access to LinkedIn Learning and additional training courses.
- Training and development support.
- Competitive remuneration package, staff purchase policy, and benefits scheme.
- Pre-employment background checks are required for final offers.
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