Manager, Global Sales Operations

Location: Christchurch, New Zealand; office-based. The role may be based in multiple locations and requires occasional calls or meetings across different time zones, with occasional travel depending on business needs.

Company

hirify.global develops technology for Earth sciences, helping organisations make better decisions about critical minerals, infrastructure, renewable energy, and environmental impact.

What you will do

• Lead the global sales operations function through regional Team Leads, setting strategy, priorities, operating standards, and performance expectations.
• Coach Team Leads and senior contributors while strengthening succession, capability, cross-regional consistency, and team connection.
• Own the global transactional advisory model and coordinate escalations for complex, non-standard, high-value, or time-critical transactions.
• Govern the customer-order lifecycle, including quote approvals, closure reviews, licensing enablement, invoicing support, compliance reporting, and controls.
• Use reporting and trend analysis to monitor workflow health, service levels, quality, regional consistency, and period-end readiness.
• Prioritise improvement initiatives across quote-to-cash, licensing, invoicing, and contract management, including automation and responsible AI use.

Requirements

• At least 8 years of leadership experience in global sales operations, commercial operations, order management, or a comparable quote-to-cash function.
• Experience leading through other leaders or coordinating multiple regional teams and shared functional resources.
• Strong understanding of order lifecycles, licensing, invoicing, controls, compliance, and cross-functional transaction governance.
• Ability to provide commercially aware advice, make sound decisions in ambiguity, and communicate risk clearly to senior stakeholders.
• Experience sponsoring process, systems, automation, or transformation initiatives and delivering sustained operational outcomes.
• Strong analytical, prioritisation, stakeholder management, written and verbal communication skills, with a continuous-improvement mindset.

Nice to have

• Degree, diploma, or certificate in Business Administration or a related discipline.

Culture & Benefits

• Collaborative, curious, and inclusive work environment focused on positive change in Earth sciences.
• Global operations across more than 145 countries and collaboration with Bentley Systems.
• Benefits vary by location and are available through the local hirify.global organisation.
• Commitment to equity, diversity, inclusion, accessibility, and equal employment opportunity.

Hiring process

• Submit a covering letter and CV.
• Accommodation is available during the recruitment process upon request.