Sales and Office Coordinator

Location: Auckland, New Zealand; permanent full-time position

Company

hirify.global is an ASX-listed advisory and IT solutions company providing Hybrid IT, Private Cloud, Connectivity, and managed services across Australia, New Zealand, Singapore, and Hong Kong.

What you will do

• Provide day-to-day sales administration and operational support to Account Executives and Sales Representatives.
• Prepare quotations, process orders, maintain CRM and business records, and provide renewal and order status updates.
• Manage software, licensing, and X-as-a-Service renewals while supporting inside sales, marketing campaigns, upselling, and cross-selling.
• Build relationships with customers, vendors, distributors, and internal stakeholders and respond to enquiries about quotes, renewals, orders, and software solutions.
• Coordinate office operations, facilities maintenance, contractors, supplies, visitors, events, onboarding, stock, equipment dispatch, and customer returns.
• Coordinate New Zealand health and safety activities, including hazard management, incident reporting, training, inductions, evacuation drills, and compliance records.

Requirements

• Experience in sales support, administration, customer service, office coordination, or a similar role.
• Excellent communication and relationship-building skills, with a customer-focused and solutions-oriented approach.
• Strong organisation, attention to detail, prioritisation, professionalism, integrity, and confidentiality.
• Ability to work independently and collaboratively while managing competing priorities.
• Strong Microsoft Office and business systems skills, including CRM platforms.
• Adaptability, self-motivation, and willingness to learn.

Nice to have

• Experience in IT, technology, software licensing, or managed services.
• Experience with quoting, renewals, sales pipelines, or account support.
• Experience coordinating office operations, facilities, health and safety, stock management, or onboarding.
• Knowledge of Cisco, HPE, Adobe, Veeam, VMware, or similar technology vendors.

Culture & Benefits

• Supportive culture focused on innovation, collaboration, growth, and professional excellence.
• Career development through succession planning, internal mobility, mentoring, and industry certifications.
• Employee benefits, recognition, wellbeing resources, and mental health support through an Employee Assistance Program.
• Support for family and caring responsibilities, including paid parental leave.
• Employee referral program with monetary incentives and support for veterans.