Director, Strategic Accounts (AI)

TL;DR

Director, Strategic Accounts (AI): Developing and executing strategies to acquire and grow key strategic logos for a conversational AI platform with an accent on C-suite relationship management and value-based consultative selling. Focus on building high-value pipelines, collaborating with engineering for tailored solutions, and influencing the product roadmap.

Location: Onsite in Germany, Austria, or Switzerland

Company

Leading conversational AI platform empowering brands to deliver concierge customer experiences.

What you will do

• Develop and execute strategies to identify, break into, and close key strategic logos.
• Build deep, trusted relationships with CX, Product, and Operations leaders at the C-suite level.
• Collaborate with founders, deployment strategists, and engineering to deliver tailored AI solutions.
• Forecast and report on pipeline and revenue while managing detailed account plans.
• Provide market feedback and insights to product and leadership teams to influence the roadmap.

Requirements

• 7+ years of experience in strategic or enterprise sales.
• Proven track record of growing revenue and expanding business with large, complex accounts.
• Strong business acumen and ability to communicate effectively with the C-suite.
• Bachelor's degree or equivalent professional work experience.
• Ability to work onsite in Germany, Austria, or Switzerland.

Nice to have

• Previous experience selling AI or customer support/experience software.

Culture & Benefits

• Flexible "take what you need" vacation policy.
• Comprehensive medical, dental, and vision benefits for employees and families.
• Retirement plans, life insurance, and disability benefits.
• Parental leave and fertility benefits through Carrot.
• Daily lunches and snacks provided in the office.