Account Manager - Service/Repair (Elevators)

TL;DR

Account Manager - Service/Repair (Elevators): Securing and maintaining service accounts and repair work for elevator systems with an accent on relationship management and revenue growth. Focus on developing capital plans, estimating repair costs, and managing customer lifecycles within the Madison territory.

Location: Must be based in Madison, WI, United States (Onsite/Field)

Company

hirify.global is a global leader in the manufacture, installation, and maintenance of elevators and escalators.

What you will do

• Exceed sales goals by growing service and repair accounts and reducing cancellations.
• Manage relationships with Tier 1, 2, and 3 customers within the assigned Madison territory.
• Develop long-term capital plans to address customers' building needs.
• Prepare detailed repair proposals and service contract bids using estimating software.
• Monitor contract status through site visits and ensure high customer satisfaction.
• Collaborate with operations, legal, and contract administrators to negotiate Scope of Work (SOW).

Requirements

• Bachelor’s Degree.
• 1-2 years of related sales experience, ideally in the elevator industry.
• Must be based in or able to work in Madison, WI to manage the assigned territory.
• Ability to read and interpret architectural blueprints and drawings (preferred).
• Experience selling Service/Repair and Modernization in the elevator sector (strongly preferred).

Culture & Benefits

• Comprehensive medical, dental, and vision coverage with FSA and HSA options.
• 401(k) Retirement Savings Plan with a company match on the first 5%.
• Company-paid short- and long-term disability and basic life insurance.
• 15 days of vacation, 11 paid holidays, and paid sick leave.
• Up to six weeks of paid parental leave after 90 days of employment.
• Tuition reimbursement and Employee Assistance Program (EAP).