Lead Hardware Deployment Engineer (AI)

TL;DR

Lead Hardware Deployment Engineer (AI): Building and leading the end-to-end bring-up of GPU compute hardware for the world's largest AI training clusters with an accent on L11 rack integration and post-integration hardware health. Focus on optimizing deployment velocity, enforcing vendor SLAs, and maximizing node availability.

Location: Based in Memphis, TN, USA (On-site presence required)

Company

AI company focused on creating systems that accurately understand the universe and aid humanity in its pursuit of knowledge.

What you will do

• Lead, hire, and develop a dedicated hardware deployment team of engineers and technicians.
• Own L11 rack integration and compute hardware bring-up across multiple data halls concurrently.
• Drive aggressive timelines to achieve 95%+ node availability within days of rack delivery.
• Run systematic health pushes to sustain over 98% node availability prior to operations turnover.
• Internalize non-RMA hardware repairs to maximize recovery and minimize OEM turnaround times.
• Enforce vendor SLAs for OEMs and suppliers to prevent repair backlogs.

Requirements

• 5+ years of experience deploying or repairing compute/server hardware at data center scale.
• Direct experience with L11 rack-level integration of GPU or accelerator-based systems.
• Experience leading technician or engineering teams in fast-paced deployment environments.
• Deep troubleshooting skills in servers, GPUs, NVLink, high-speed networking, and liquid cooling.
• Willingness to work on-site in Memphis, TN, including extended hours and weekends during critical phases.

Nice to have

• Experience with NVIDIA GB200/GB300 NVL72 or similar rack-scale liquid-cooled systems.
• Experience building a new team or function from scratch, including hiring and training.
• Experience managing OEM/ODM vendor relationships (e.g., Dell, Supermicro).
• Knowledge of data center automation, burn-in/validation tooling, and hardware health telemetry.

Culture & Benefits

• Flat organizational structure where all employees are expected to be hands-on.
• Environment that values engineering excellence, curiosity, and strong work ethic.
• High-impact role contributing directly to the company's core mission on a critical path.