Strategic Account Executive (SaaS)

TL;DR

Strategic Account Executive (SaaS): Leading total account relationships for mid-market to enterprise customers to drive Twilio’s platform vision with an accent on multi-product selling and strategic partnerships. Focus on executing analytical account strategies, driving revenue growth, and fostering cross-functional collaboration to unlock customer value.

Location: Remote (Must be based in the West Coast, USA)

Salary: $132,192 - $183,600

Company

Twilio provides innovative communications solutions and empowers developers worldwide to craft personalized customer experiences.

What you will do

• Manage and expand High Tech customer accounts, focusing on the total relationship across the Twilio platform.
• Develop and execute account strategies to deliver strong revenue, gross margin, and gross profit results.
• Partner with Specialist Sales to leverage technical expertise for complex, multi-product deals.
• Collaborate with cross-functional teams including Product Specialists and Value Engineering to drive solution adoption.
• Maintain a disciplined sales pipeline and accurate forecasts using Salesforce.

Requirements

• 8+ years of sales experience, with at least 3 years dedicated to major or strategic sales.
• Expertise in managing quantitative, highly analytical products and solutions.
• Ability to act as a strategic partner to both business and highly technical leaders.
• Demonstrated track record of managing business forecasts and financial models.
• Bachelor’s Degree or equivalent professional experience.
• Must be based in the USA (specifically West Coast).

Nice to have

• Experience with telecom companies, CPaaS, SMS aggregators, or global data platforms.
• Domain expertise in DevOps, Fintech, advertising optimization, or security.
• Software, SaaS, or PaaS selling experience.
• Knowledge of the Challenger Sale methodology.

Culture & Benefits

• Remote-first work environment with a strong culture of global inclusion.
• Comprehensive health care insurance and a 401(k) retirement account.
• Generous time off, including paid sick, personal, and parental leave.
• Competitive pay and eligibility for commission and equity plans.