Strategic Enterprise Account Manager (SaaS)

TL;DR

Strategic Enterprise Account Manager (SaaS): Managing and expanding high-value enterprise relationships within strategic accounts with an accent on revenue growth and long-term partnership. Focus on identifying upsell and cross-sell opportunities, navigating complex executive-level organizations, and closing multi-million dollar SaaS contracts.

Location: Remote (Must be based in the USA)

Company

Proof is a fast-paced startup providing software solutions designed to secure and streamline life's most important transactions.

What you will do

• Manage and grow a portfolio of strategic enterprise accounts, acting as a trusted advisor to key stakeholders.
• Develop and execute tailored strategic account plans focusing on long-term partnership and revenue growth.
• Identify and close upsell, cross-sell, and renewal opportunities in collaboration with Customer Success.
• Advocate for customer needs by collaborating with Product, Engineering, and Support teams.
• Lead contract negotiations and renewals in partnership with the Legal team.
• Maintain accurate forecasting and reporting within Salesforce and other GTM systems.

Requirements

• 10+ years of experience in enterprise account management or strategic customer success.
• Demonstrable track record of closing $1M/year SaaS contracts with Fortune 1000 accounts.
• Industry experience in real estate (title/lender), financial services, or insurance is highly preferred.
• Must be based in the USA to be eligible for benefits including 401k.
• Ability to travel up to 50% for customer meetings, onsite engagements, and conferences.
• Strong executive presence and high level of business acumen.

Culture & Benefits

• Comprehensive medical, dental, and vision benefits, including life and disability insurance.
• 401k Plan with a 4% match starting from the date of hire.
• Unlimited sick and vacation time, plus 14 paid company holidays.
• 12 weeks of paid parental leave and a 4-week sabbatical after 5 years of employment.
• Monthly work-from-home stipend, wellness reimbursement, and Grubhub lunch credits.
• Professional development credits to support continuous learning.