Business Analyst II (SaaS)

TL;DR

Business Analyst II (SaaS): Developing data-driven insights to improve operational and financial performance for home service professionals with an accent on user acquisition and engagement. Focus on instrumenting measurement plans, transforming raw data via SQL, and delivering strategic analysis to senior leadership.

Location: Remote (Brazil)

Salary: $4,500 USD per month

Company

hirify.global helps home service professionals streamline their businesses with tools for scheduling, dispatching, and payments.

What you will do

• Analyze product and service usage to gain deep understanding of customer needs and business enablement.
• Support stakeholders in identifying and answering key business questions through data-driven analysis.
• Define problem statements and execute measurement plans aligned with business goals.
• Interpret data and communicate findings to business stakeholders in written and visual formats.
• Drive data-informed strategies to improve user acquisition and engagement.

Requirements

• Bachelor’s or Master's degree in business administration, finance, economics, or data analytics.
• 2+ years of experience with BI tools such as Tableau (preferred), Power BI, or Looker.
• Proficiency in SQL for transforming raw data into usable analytical data sets.
• Demonstrated experience sourcing and answering business questions from internal stakeholders.
• Must be based in Brazil.
• Resume must be submitted in English.

Nice to have

• Experience in or supporting a customer success function.

Culture & Benefits

• Equity in a rapidly growing VC-backed startup.
• Paid holidays and flexible, take-it-as-you-need-it scheduled time off.
• MacBook setup and a $500 stipend for your ideal workspace.
• Culture focused on innovation and professional career growth.