Business Analyst (SaaS)

TL;DR

Business Analyst (SaaS): Driving customer profitability and optimizing cost structures for a global payment infrastructure platform with an accent on revenue and pricing analysis. Focus on translating complex financial datasets into actionable insights and building BI dashboards to influence growth strategies.

Location: Remote (UK, Ireland, Netherlands, Portugal)

Company

hirify.global provides payment infrastructure and Merchant of Record services for digital product companies globally.

What you will do

• Evaluate pricing initiatives and commercial strategies to optimize revenue and measure business impact.
• Analyze drivers of customer profitability, margins, and cost of sales to identify efficiency opportunities.
• Translate complex datasets into practical, high-impact recommendations for business growth.
• Partner with Data Engineering to define requirements for commercial and financial reporting models.
• Build and maintain BI dashboards to keep critical metrics visible and actionable across teams.
• Collaborate with Finance, Product, and GTM teams to implement analytical insights and track long-term impact.

Requirements

• Proven track record in Data or Business Analysis, ideally within a tech or SaaS environment.
• Proficiency in SQL and Google Sheets.
• Experience with BI/visualization platforms such as Omni, Tableau, Looker, or Power BI.
• Ability to break down complex commercial models into clear recommendations.
• Strong communication skills for collaborating with cross-functional stakeholders.
• Must be based in the UK, Ireland, Netherlands, or Portugal.

Culture & Benefits

• Digital-first work environment allowing for fully remote work or use of company hubs.
• Unlimited holidays and 4 months of paid family leave regardless of gender.
• Annual learning fund and continuous professional development support.
• Inclusive, transparent, and collaborative company culture.