Workers' Comp Claim Supervisor

Location: Fully remote within the United States

Salary: $85,000–$100,000 per year

Company

hirify.global is a specialist professional services and technology firm supporting insurance, financial services, public sector, and other highly regulated organizations with risk management, claims, transformation, and operational solutions.

What you will do

• Supervise and support Workers’ Compensation adjusters, nurse case managers, and claims assistants.
• Coach, mentor, train, and develop claims professionals while addressing performance gaps and coordinating workload coverage.
• Review claim assignments and provide technical guidance on compensability, reserves, medical management, return-to-work plans, litigation, settlements, and recovery opportunities.
• Ensure claims meet client requirements, company standards, applicable statutes, regulatory obligations, and quality expectations.
• Maintain client relationships through claim reviews, stewardship discussions, regular communication, and issue resolution.
• Escalate significant claim, personnel, client, and operational concerns and support process improvement initiatives.

Requirements

• At least 5 years of Workers’ Compensation claims-handling experience.
• Extensive knowledge of Workers’ Compensation statutes, regulations, claims practices, and case law.
• Experience with compensability investigations, medical management, return-to-work programs, litigation management, settlements, reserves, and claim performance metrics.
• Strong leadership, coaching, communication, organization, analytical, and problem-solving skills.
• Proficiency with claims management systems and Microsoft Office applications, including Outlook, Excel, and Word.
• Ability to work remotely from the United States.

Nice to have

• Prior supervisory, team lead, or mentoring experience.

Culture & Benefits

• Fully remote work environment.
• Medical, dental, and vision insurance plans.
• 401(k) plan with employer matching.
• Paid time off, paid holidays, life insurance, and short- and long-term disability coverage.
• Inclusive workplace focused on collaboration, professional development, innovation, and client service.