Sales Development Representative (SaaS)

TL;DR

Sales Development Representative (SaaS): Managing inbound demand and qualifying prospects for a modern HR platform with an accent on consultative conversations and pipeline growth. Focus on converting marketing leads into high-quality discovery meetings and optimizing the first-touch customer experience.

Location: Hybrid (Australia)

Company

A modern HR platform providing a modular, data-driven solution for the full employee lifecycle to midsize and multinational companies worldwide.

What you will do

• Respond promptly to inbound enquiries via phone and email to maximise conversion.
• Qualify prospects through consultative conversations to identify business needs and buying readiness.
• Schedule high-quality discovery meetings with Account Executives.
• Maintain accurate CRM records in Salesforce/HubSpot and manage opportunities effectively.
• Collaborate with Marketing and Sales teams to improve lead quality and handover processes.
• Share customer insights to strengthen messaging, campaigns, and sales processes.

Requirements

• Experience in inbound sales, lead qualification, or SDR/BDR roles.
• Background working in SaaS or another technology company.
• Proficiency using Salesforce, HubSpot, or similar CRM platforms.
• Excellent written and verbal communication skills.
• Ability to learn new technology and explain complex concepts simply.
• Must be based in Australia

Nice to have

• Knowledge of HR technology or HR processes.
• Experience with live chat platforms or sales engagement tools.

Culture & Benefits

• Clear progression pathways into Business Development, Account Executive, and other GTM roles.
• World-class onboarding and sales enablement programs.
• Coaching from experienced sales leaders invested in professional growth.
• Access to best-in-class sales technology and enablement tools.
• Collaborative, ambitious, and high-performing culture celebrating learning.