Senior Manager, Customer Marketing (SaaS)

TL;DR

Senior Manager, Customer Marketing (SaaS): Scaling Snowflake's premier co-marketing program by putting strategic customers at the center of high-visibility storytelling moments with an accent on executive relationship management and integrated campaign strategy. Focus on turning technical outcomes into reference-ready narratives and orchestrating cross-functional teams for flagship films and marquee events.

Location: US-CA-Menlo Park

Compensation: $158K – $206.8K

Company

Snowflake delivers the AI Data Cloud, a global network that enables organizations to mobilize data with near-unlimited scale, concurrency, and performance.

What you will do

• Own the end-to-end program for Tier 1 customers, from story qualification through production, launch, and reporting.
• Build trusted, long-term relationships with top customers and Fortune 500 executives, including CDOs.
• Develop full co-marketing campaign concepts, including flagship films, keynote appearances, and integrated paid campaigns.
• Partner with Sales to use high-visibility storytelling to support account retention, expansion, and growth.
• Orchestrate cross-functional teams across Brand, Creative, Social, PR, ABM, and Executive Communications.
• Recruit and manage a rigorous pipeline of customer advocates across various industry verticals.

Requirements

• Must be based in or able to work from Menlo Park, CA
• 8+ years of experience in customer marketing, co-marketing, or integrated campaign management in B2B SaaS or enterprise technology.
• Proven ability to build trusted relationships with senior executives at enterprise-scale organizations.
• Deep experience managing complex, multi-stakeholder co-marketing campaigns from brief through launch.
• Exceptional project management skills and the ability to lead cross-functional teams simultaneously.
• Bachelor's degree in Marketing, Communications, Business, or a related field.

Nice to have

• Track record of producing premium content such as customer films and marquee event speaker programs.
• Familiarity with corporate communications dynamics for publicly traded or privacy-conscious brands.
• Experience with Google Suite, Salesforce, Tableau, and Wrike.

Culture & Benefits

• AI-native work environment that encourages curiosity and an experimental mindset.
• Opportunity to work in a fast-growing, innovative company redefining the future of the AI Data Cloud.
• Collaborative, low-ego culture focused on making the customer the hero of the story.
• Dynamic, small, and tight-knit Customer Marketing team focused on high-impact results.