Senior Global Event Manager (Content Operations & Production)

TL;DR

Senior Global Event Manager (Content Operations & Production): Managing the end-to-end speaker journey and content operations for a global portfolio of B2B events with an accent on speaker readiness, agenda management, and production handoffs. Focus on building scalable processes for high-touch executive experiences and ensuring seamless content execution across multiple time zones.

Location: Remote (US). Not eligible to be hired in CA, CT, NJ, NY, PA, or WA.

Salary: $106,320 - $156,300

Company

Twilio is a global communications platform empowering businesses to craft personalized customer experiences through innovative software solutions.

What you will do

• Own the end-to-end speaker journey from onboarding and content readiness to rehearsals and onsite support.
• Lead content operations across flagship and regional events, including call-for-sessions, metadata, and deck tracking.
• Manage event content systems to ensure consistency across platforms, dashboards, and production documents.
• Coordinate deck reviews, technical checks, and speaker briefings to ensure production readiness.
• Build scalable playbooks, communication plans, and milestone calendars for global programs.
• Partner with Product Marketing, Brand, Legal, and executive offices to align event content.

Requirements

• 8+ years of experience in event content operations, speaker management, or large-scale B2B events.
• Experience managing complex speaker workflows and agenda-management platforms.
• Proven track record of supporting executive, customer, and partner speakers.
• Strong project management skills, including creating workbacks and risk trackers.
• Must be based in the US (excluding CA, CT, NJ, NY, PA, WA).
• Ability to travel approximately 20%.

Nice to have

• Experience with SaaS, developer, or high-visibility executive events.
• Proficiency with tools like Sessionboard, Swoogo, RainFocus, Airtable, or Cvent.
• Experience guiding agency partners or coordinator-level support.

Culture & Benefits

• Remote-first work culture with a focus on global inclusion and connection.
• Competitive pay and corporate bonus/equity plan eligibility.
• Comprehensive health care insurance and 401(k) retirement account.
• Generous time off, including paid sick, personal, and parental leave.