Director, Client Services (Adtech)

TL;DR

Director, Client Services (Adtech): Leading a multi-layered team of strategy managers and associates to drive digital marketing campaigns for C-suite stakeholders with an accent on operational rigor and strategic execution. Focus on managing high-priority client accounts, coaching team leaders, and optimizing paid media strategies across major advertising platforms.

Location: Hybrid: Must be based in New York City (Tuesday-Thursday in-office).

Salary: $170,000 – $190,000 base salary

Company

A technology company that uses social relationship data to help C-suite leaders reach business-critical decision makers.

What you will do

• Manage, oversee, and motivate a team of Digital Strategy Managers and Client Services Associates.
• Oversee campaign activation and execution across LinkedIn, Meta, Google, and programmatic channels.
• Collaborate cross-functionally with GTM, CS, and Product leadership to troubleshoot operational and delivery gaps.
• Provide senior-level oversight and serve as a point of escalation for high-priority client accounts.
• Partner with CS and Recruitment Leadership to identify hiring needs and onboard new team members.
• Conduct performance management and provide ongoing coaching to direct reports.

Requirements

• 8+ years of digital advertising experience, preferably at a PR, public affairs, or media buying agency.
• 5+ years of people leadership and management experience within scaling organizations.
• Proven track record of working with C-suite executives at Fortune 500 companies or in the public sector.
• Strong proficiency in core platforms: Meta, LinkedIn, Google Ads, Twitter/X, TTD, and LiveRamp.
• Experience managing clients in highly regulated industries such as government, healthcare, or financial services.
• Must be based in New York City for hybrid office attendance.

Culture & Benefits

• Hybrid work schedule: Work from home on Monday and Friday, in-office Tuesday through Thursday.
• Comprehensive compensation package including base salary, annual cash bonus, and equity.
• Opportunity to work in a fast-paced, entrepreneurial environment with rapid growth.
• Exposure to a high-profile senior leadership team and prestigious investors.