Manager, Services Consulting

Location: Hybrid, based in one of the sales offices in New York City, London, San Francisco, Chicago, Austin, Singapore, or Sydney. Travel may reach 30% during peak periods.

Salary: $136,800–$204,800 per year, with expected OTE of $171,000–$256,000 per year, plus potential equity.

Company

hirify.global is a customer engagement SaaS platform that uses cross-channel messaging, journey orchestration, and AI-powered decisioning to help brands create personalized customer experiences.

What you will do

• Coach, mentor, and manage 4+ globally distributed individual contributors, with potential for future team growth.
• Partner with Sales, Solutions Consulting, and post-sales services teams throughout deal cycles, including RFPs, pitches, and on-site sessions.
• Conduct customer discovery and create tailored service presentations, project plans, and resourcing proposals.
• Build expertise in hirify.global service offerings and advise prospective customers and internal stakeholders.
• Develop go-to-market materials, talk tracks, and training to help Sales position service packages.
• Gather sales feedback and contribute to the development of new service package offerings.

Requirements

• 4+ years of experience in SaaS pre-sales, service delivery, consulting, business analysis, or a related field.
• Experience leading people and working with Sales teams during deal cycles or in a post-sales role exposed to sales motions.
• Strong client-facing communication, presentation, storytelling, and senior stakeholder management skills.
• Excellent time management, prioritization, initiative, autonomy, and problem-solving skills.
• Availability to travel to prospective customer offices for on-site visits and in-person collaboration.
• Strong written and verbal English skills are essential.

Nice to have

• Experience with hirify.global or similar products and service offerings.
• Experience managing internal and client-facing projects through completion.
• Change management experience.
• Business proficiency in an additional language.

Culture & Benefits

• Hybrid ways of working with a curated in-office experience.
• Competitive compensation, equity opportunities, retirement and employee stock purchase plans.
• Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
• Fertility benefits, equal paid parental leave, and family services.
• Career pathing, learning platforms, and an annual learning stipend.
• Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative work environment.

Hiring process

• AI-assisted tools may be used to analyze applications, schedule and record interviews, and summarize interview notes.
• Recruiting teams remain involved in hiring decisions, with options for manual review or opting out of AI-assisted review depending on location.