Solution Deployment Manager (SaaS)

TL;DR

Solution Deployment Manager (SaaS): Managing the end-to-end implementation lifecycle of a collaborative learning platform for enterprise clients with an accent on technical configuration, API integrations, and SSO setup. Focus on translating complex client requirements into scalable platform architecture and ensuring successful go-live transitions.

Location: Must be based in Canada (Remote)

Company

hirify.global is a collaborative learning platform that enables organizations to upskill employees, customers, and partners by leveraging internal expertise.

What you will do

• Manage the full implementation lifecycle from sales turnover to go-live.
• Define platform architecture based on client use cases and organizational structure.
• Facilitate technical integrations including APIs, SSO, and third-party applications.
• Own a portfolio of clients and guide them through the onboarding process.
• Develop repeatable and scalable processes to improve project quality and delivery.
• Collaborate across Sales, Product, and Customer Success departments.

Requirements

• Must be based in Canada.
• Minimum 5 years of professional consulting experience in a customer-facing role.
• Proven experience in SaaS product deployment, ideally in HR-related software.
• Strong understanding of APIs, SSO configuration, and troubleshooting.
• Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Bachelor's degree or equivalent.

Nice to have

• Basic programming or scripting skills.
• Data fluency and management capabilities.

Culture & Benefits

• Comprehensive medical, vision, and dental insurance.
• RRSP matching starting from day 1.
• Unlimited PTO and 5 days of sick leave.
• Remote-first organization with flexible work hours.
• Professional development opportunities via the internal platform.
• Active Employee Resource Groups (ERGs) including Mental Health, Women, and LGBTQIA2S+.

Hiring process

• Phone screen with Talent Acquisition Manager.
• Discovery interview with the Director of Professional Services.
• Team intro and case study.
• Culture interview with the Chief Customer Officer.