Service Center Supervisor (Engineering)

TL;DR

Service Center Supervisor (Engineering): Managing field service technicians and driving project execution for naval power technology with an accent on operational excellence, project coordination, and workforce development. Focus on optimizing labor, ensuring high-quality field execution, and maintaining safety standards for critical maritime assets.

Location: Must be based in Jacksonville Beach, Florida, USA

Company

A leading marine defense contractor specializing in highly engineered propulsion systems and lifecycle support for the U.S. Navy, Coast Guard, and allied forces.

What you will do

• Plan, direct, and manage field service activities to optimize labor and meet customer schedules.
• Coordinate multiple service projects, aligning manpower, tooling, and logistics with project schedules.
• Schedule, dispatch, and monitor Tech Reps while reviewing daily service and condition reports.
• Mentor and coach employees, developing annual training and development plans for technical growth.
• Collaborate with Project and Quality Managers to ensure safe, high-quality execution of field work.
• Drive productivity improvements through process optimization and development of labor standards.

Requirements

• U.S. Citizenship is strictly required; candidates must have no dual citizenship.
• Associate degree in Diesel Engine Technology or equivalent experience.
• Minimum 6 years of industry or military experience working on medium-speed diesel engines.
• Proven supervisory experience within a service or field environment.
• Foundational knowledge of pneumatic systems, PLCs, and electronic engine controls.
• Ability and willingness to travel up to 25%.

Culture & Benefits

• Comprehensive medical, dental, vision, life, and disability insurance.
• 401k retirement plan with employer match.
• Paid time off, paid holidays, and paid parental leave.
• Tuition reimbursement and extensive training and development opportunities.
• Commitment to a strong safety culture and professional growth.