Operations Coordinator Customs Brokerage

Location: Frankfurt, Germany; office-based role

Company

hirify.global provides globally integrated, port-centric supply chain, transportation, and logistics solutions for multinational customers across several industrial sectors.

What you will do

• Coordinate customs processes between customers, operations, and customs authorities.
• Ensure customs entries comply with applicable laws, AEO requirements, and operational standards.
• Resolve customs-related issues and develop relationships with local customs authorities.
• Lead process improvement initiatives, review process flows, and support onboarding of new business or procedures.
• Maintain and validate client work instructions and SOP documentation while monitoring data integrity.
• Track KPI compliance, billing accuracy, system updates, and reporting requirements.

Requirements

• Completed apprenticeship in customs or an equivalent qualification.
• 3–5 years of experience in customs.
• Knowledge and experience in freight forwarding operations and local operational procedures.
• Fluent German and English required.
• Ability to adapt quickly to changing policies and procedures.

Nice to have

• Additional qualifications in supply chain management.
• Knowledge of the DAKOSY system.

Culture & Benefits

• Open working atmosphere within an international team.
• Flexible working hours and creative freedom.
• Performance-related remuneration and social benefits.
• Job Ticket and kindergarten allowance.

Hiring process

• Apply online with the earliest possible starting date and salary requirements.
• Personal references may be requested.