File Handler Litigated Tactical Credit Hire (Insurance Law)

TL;DR

File Handler Litigated Tactical Credit Hire (Insurance Law): Managing and investigating complex litigated credit hire and injury claims with an accent on tactical repudiation and technical investigations. Focus on drafting legal defences, handling RTA claims through court hearings, and managing caseloads up to £25,000.

Location: Bolton, UK (Hybrid: only 1 day in the office)

Company

hirify.global is a leading provider of legal and claims solutions to insurers, businesses, and other suppliers in the insurance sector.

What you will do

• Handle a caseload of DA credit hire and injury files from the point of litigation through to conclusion via court hearings.
• Conduct complex and technical investigations on claims submitted by specific opponents to successfully repudiate them.
• Formulate initial case strategies, perform legal research, and undertake telephone negotiations with third-party solicitors.
• Draft essential legal documents including defences, direction questionnaires, CPR Part 18/35 questions, and counter schedules.
• Liaise with insured parties and insurers while ensuring all files adhere to ISO 9001 guidelines and SRA Standards & Regulations.
• Manage and process bills and maintain accurate management information (MI) within the Case Management System.

Requirements

• Proven experience in litigation and handling Credit Hire files with evidence of managing a caseload.
• Education: Minimum 5 GCSEs or equivalent; a degree or LPC is preferred.
• Strong abilities in planning, prioritizing workloads, and using own initiative under pressure.
• Excellent verbal communication and telephone negotiation skills.
• Proficiency in MS Word, Outlook, and experience with Case Management Systems.
• Must be based in or able to commute to Bolton for hybrid office attendance.

Nice to have

• Experience of handling Personal Injury (PI) claims.

Culture & Benefits

• Hybrid working model (Working only 1 day in the office).
• 25 days holiday per year (increasing with service) with the option to buy or sell 3 days.
• Health benefits including Simply Health Care Cash Plan and WeCare (24/7 online GP and mental health support).
• Pension contribution (5% Employee / 3% Employer).
• Additional perks: Cycle to Work, Tech Scheme, Season Ticket Loan, and Gym Flex (after probation).

Hiring process

• Application and CV review.
• Initial phone call.
• Interview.
• Offer.