Small Claims Track / Fast Track File Handler (Legal)

TL;DR

Small Claims Track / Fast Track File Handler (Legal): Managing delegated and non-delegated authority credit hire claims with an accent on technical investigations into claim reasonableness. Focus on drafting legal documents, conducting third-party negotiations, and managing the litigation process through to court hearings.

Location: Hybrid (Bolton, UK) - 1 day in office, 4 days from home

Company

Leading provider of legal and claims solutions to the insurance sector, featuring proprietary AI lawyer technology to optimize claims handling.

What you will do

• Handle a caseload of DA & NDA credit hire files under technical supervision.
• Conduct extensive investigations into the technical reasonableness of claims up to £25,000.
• Draft legal documents including defences, allocation questionnaires, and CPR Part 18/35 questions.
• Negotiate with third-party solicitors and liaise with insureds and insurers.
• Manage files in accordance with client guidelines and ISO 9001 standards.
• Assist Multi-Track File Handlers on complex cases with values up to £100,000.

Requirements

• Experience in litigation and handling Credit Hire files with evidence of managing own caseload.
• Full knowledge of handling RTA claims through to conclusion via a court hearing.
• Education: At least 5 GCSEs or equivalent; a degree or LPC is preferable.
• Proficiency in Word, Outlook, and experience with Case Management Systems.
• Ability to work in a target-driven environment and remain calm under pressure.
• Must be based in or able to commute to Bolton for hybrid work.

Nice to have

• Experience of handling Personal Injury (PI) claims.
• Knowledge of handling cases where indemnity may be an issue.

Culture & Benefits

• hirify.global Incentive Plan and pension contribution (5% Employee / 3% Employer).
• Health care cash plan and "WeCare" 24/7 online GP and mental health support.
• 25 days holiday per year (increasing with service) with option to buy/sell 3 days.
• Death In Service benefit after one year of service.
• Cycle to Work, Tech Scheme, and Season Ticket Loan.
• Access to online discount sites and Gourmet Society membership.

Hiring process

• CV Review followed by an initial phone call.
• Interview.
• Offer.