File Handler Litigated Tactical (Legal)

TL;DR

File Handler Litigated Tactical (Legal): Investigating and managing complex credit hire claims from a tactical and strategic perspective with an accent on litigation strategy and technical investigations. Focus on drafting legal documents, conducting research, and negotiating with third-party solicitors to successfully repudiate claims.

Location: Hybrid (Leeds, UK) — requires working 1 day per week in the office

Company

A leading provider of legal and claims solutions for insurers and businesses, utilizing proprietary AI technology to optimize the claims process.

What you will do

• Manage a caseload of DA credit hire and injury files under team supervision.
• Carry out complex technical investigations on claims valued up to £25,000.
• Develop and execute initial case strategies and conduct legal research.
• Draft legal documentation including defences, direction questionnaires, and CPR Part 18/35 questions.
• Negotiate with third-party solicitors and liaise with insured parties and insurers.
• Ensure strict compliance with SRA Standards, Regulations, and ISO 9001 guidelines.

Requirements

• Proven experience in litigation and handling Credit Hire files with evidence of caseload management.
• Education: Minimum 5 GCSEs; a degree or LPC is strongly preferred.
• Strong telephone negotiation and verbal communication skills.
• Ability to prioritize workloads and remain calm under pressure in a target-driven environment.
• Proficiency in MS Word, Outlook, and experience with Case Management Systems.
• Must be based in or able to commute to Leeds for hybrid work.

Nice to have

• Experience in handling Personal Injury (PI) claims.

Culture & Benefits

• Hybrid work model (only 1 day per week in the office).
• 25 days holiday per year (increases with service, with option to buy/sell 3 days).
• Comprehensive health support including Simply Health Care Cash Plan and 24/7 online GP/mental health services.
• Pension contribution (5% Employee / 3% Employer).
• Various employee schemes: Cycle to Work, Tech Scheme, Season Ticket Loan, and Gym Flex.

Hiring process

• CV Review and Initial Phone Call.
• Interview.
• Offer.