Engineering Manager (Salesforce)

TL;DR

Engineering Manager (Salesforce): Leading the Salesforce team of administrators and developers to support GTM and CS&O organizations with an accent on AI adoption and scalable CRM architecture. Focus on integrating Agentforce, optimizing CI/CD pipelines, and building reliable workflows for the customer lifecycle in a fintech environment.

Location: Must be based in the United States

Salary: $220,000 - $265,000

Company

A high-growth fintech company on a mission to ensure that people in all lines of work have access to retirement benefits.

What you will do

• Lead, hire, and develop a high-performing team of Salesforce administrators and developers.
• Partner with Product to establish a clear technical strategy, architecture, and roadmap for CRM systems.
• Deliver reliable and scalable solutions that support critical GTM and CS&O workflows across the customer lifecycle.
• Improve platform observability, testing, and CI/CD to increase delivery speed and minimize errors.
• Identify and implement opportunities to use Agentforce and AI capabilities to improve employee productivity.
• Make informed build-versus-buy decisions for CRM capabilities and custom software solutions.

Requirements

• 5+ years of experience leading engineering or technical teams in the Salesforce domain.
• Prior hands-on software engineering experience with a strong understanding of APIs, integrations, and architecture.
• Deep proficiency in Salesforce Sales Cloud, Service Cloud, CPQ, Flow, Apex, and Lightning Web Components.
• Experience establishing engineering practices for planning, code review, deployment, and incident response.
• Professional experience directing AI coding agents such as Claude Code, Codex, or Cursor.
• Bachelor’s degree in Computer Science or a related technical field.

Nice to have

• Experience deploying Agentforce or other AI-powered agents for sales and operations.
• Experience managing Salesforce code through GitHub and CI/CD pipelines.
• Background operating customer-facing systems in fintech or other highly regulated industries.
• Experience supporting high-volume customer service teams using Service Cloud and case automation.

Culture & Benefits

• 401(k) plan with a dollar-for-dollar employer match up to 4%.
• Top-tier health, dental, and vision insurance plans.
• Monthly work-from-home stipend and quarterly lifestyle stipend.
• Unlimited access to financial wellness tools and professional advice through Addition Wealth.
• Enhanced mental health support via Lyra and fertility benefits via Carrot.
• Culture centered on customer obsession, long-term orientation, and autonomous, accountable teams.