MyHR Help Specialist (HR)

TL;DR

MyHR Help Specialist (HR): Serving as the primary point of contact for employees and leaders regarding corporate inquiries, payroll, and benefits with an accent on policy guidance and employee experience. Focus on resolving complex HR cases, managing Workday HR system updates, and maintaining high service level agreements.

Location: Must be based in Kingwood, TX or Madison, WI

Salary: $56,775 – $63,650

Company

hirify.global provides a comprehensive suite of scalable HR solutions, blending premium service and technology across more than 90 U.S. locations.

What you will do

• Act as the primary point of contact for employees, leaders, and alumni regarding corporate policies, payroll, and benefits.
• Manage and resolve inbound inquiries via phone, email, chat, and case management systems.
• Process employee data changes and updates within the Workday HR system.
• Collaborate with HR counterparts in Health & Welfare, Payroll, and Compliance to resolve escalated issues.
• Document all employee interactions and cases to ensure transparency and service quality.
• Identify gaps in policies or processes to suggest and implement continuous improvements.

Requirements

• High School Diploma or equivalent.
• 2 to 4 years of experience in HR, Benefits, or Payroll.
• Must be located in Kingwood, TX or Madison, WI.
• Bachelor’s Degree in Human Resources or Business Administration is preferred.

Culture & Benefits

• Flexible work arrangements (over 80% of jobs offer flexibility).
• Total rewards package including top-tier medical, dental, and vision benefits.
• Generous paid time off and paid volunteer hours.
• Continuous learning programs, mentorship, and ongoing training for career growth.
• Inclusive environment that values diversity and a sense of belonging.