HR Operations Effectiveness Analyst (Financial Services)

TL;DR

HR Operations Effectiveness Analyst (HR Operations): Implementing and supporting operational processes and solutions for the HR division with an accent on workflow efficiency and performance metrics. Focus on driving continuous improvement initiatives, developing data-driven dashboards, and optimizing the employee experience through technology and process enhancements.

Location: Remote (USA)

Salary: $70,434 - $95,294 per year

Company

hirify.global is a financial services organization committed to helping people manage their money wisely and live balanced, generous lives.

What you will do

• Manage knowledge tools and resources to ensure HR information is accurate, accessible, and up to date.
• Lead continuous improvement (CI) initiatives, including root cause analysis and process optimization.
• Establish performance metrics and create dashboards to provide data-driven insights for decision-making.
• Perform Quality Assurance evaluations of HR Service Center Representatives to ensure operational excellence.
• Onboard and transition business processes from Centers of Excellence to HR Operations.
• Collaborate with cross-functional teams to enhance the employee experience and deliver high-quality client service.

Requirements

• Bachelor’s degree in human resources, business, psychology, communications, or equivalent work experience.
• 3+ years of experience in Human Resources or HR Operations.
• Proficiency in MS Office products, including Word, Excel, PowerPoint, and Outlook.
• Strong project management skills and the ability to manage sensitive, confidential information with discretion.
• Must be based in the USA (indicated by 401k, HSA, and EEO compliance).

Nice to have

• Experience with Workday or Case Management tools.
• Familiarity with the financial services industry.
• Continuous Improvement or Lean Six Sigma experience.
• Strong knowledge of data visualization techniques and analytical skills.

Culture & Benefits

• Comprehensive health coverage: medical, dental, and vision insurance, plus HSA and FSA.
• Financial security: 401k, pension, and life/disability insurance.
• Generous time off: 20 days PTO, sick leave, and 10 paid company holidays.
• Family and well-being: Paid parental leave, EAP, and well-being benefits.
• Community engagement: Provided Volunteer Time Off.