HR Specialist (Hybrid HR/Customer Success)

TL;DR

HR Specialist (Customer Success): Managing day-to-day HR casework for senior living and long-term care clients with an accent on policy interpretation and employee relations. Focus on triaging cases, providing administrative customer success support, and utilizing HRIS tools to ensure operational efficiency.

Location: Remote (Must be authorized to work in the US)

Salary: $24 - $29/hr

Company

hirify.global provides industry-focused HR services, including payroll and benefits administration, specifically for care providers in senior living and long-term care.

What you will do

• Manage daily HR casework for assigned clients, including case triaging and policy interpretation.
• Support employee relations matters to enable senior HR leaders to focus on strategic initiatives.
• Collaborate with the Client Engagement team on report requests and access management.
• Utilize UKG systems to provide administrative support across HR and Customer Success functions.

Requirements

• Work Authorization: Must be eligible to work in the US (E-Verify participant).
• 1 to 3 years of progressive HR experience, preferably in PEO, consulting, or healthcare environments.
• Associate's or Bachelor's degree in HR, Business Administration, or a related field preferred.
• Proficiency with HRIS (UKG Ready preferred), Salesforce, and Microsoft Office suite.
• Strong organizational skills to manage multiple priorities across different functional areas.

Culture & Benefits

• Comprehensive health, dental, and vision insurance (company paid premiums for employee-only coverage).
• 401K plan with company match and safe harbor contribution.
• Paid Time Off (PTO).
• Company-paid life insurance and short- and long-term disability insurance.
• Access to FSA and HSA options.