Revenue Operations Manager

Location: Houston, Texas or remote within the United States. Hybrid and remote work models are available based on proximity to office hubs; travel and attendance at several team and company offsites each year are expected.

Company

hirify.global provides cloud-based software that helps auto repair shops manage operations, payments, customer engagement, and business growth.

What you will do

• Lead strategic and operational programs supporting Sales, Sales Development, and Channel Partnership teams.
• Optimize revenue processes, sales workflows, and customer success operations through analytics and automation.
• Configure business tools, integrate new technologies, and implement AI-driven platforms to improve scalability.
• Build dashboards and reporting tools covering KPIs, customer health, pipeline trends, conversion, and forecast accuracy.
• Identify customer journey pain points, at-risk account signals, productivity drivers, and deal-cycle bottlenecks.
• Partner with leadership on territory planning, quota setting, customer retention, expansion, advocacy, and overall sales performance.

Requirements

• 5+ years of professional experience in advanced analytics or customer operations.
• Experience developing strategies to scale revenue teams and designing repeatable processes and programs.
• Strong analytical and reporting skills, including experience with tools such as Google Sheets, Excel, Tableau, or Looker.
• Experience with CRM systems such as HubSpot or Salesforce and customer success platforms such as ChurnZero, Zendesk, or Gainsight.
• Hands-on experience analyzing sales funnel metrics, pipeline efficiency, conversion, and sales performance.
• Excellent communication, stakeholder management, attention to detail, and ability to manage multiple priorities.

Nice to have

• Prior experience in SaaS.

Culture & Benefits

• Remote and hybrid work flexibility with supported company and team offsites.
• Competitive base salary, flexible PTO, and paid maternity, parental bonding, and medical leave.
• Medical, dental, vision, prescription, mental health, life, and AD&D insurance benefits.
• 401(k) plan with a 100% employer match on contributions up to 6%, plus FSA and HSA options.
• Up to $60 per month for wellness expenses and a $300 home office setup bonus after one year.
• Continuing education support and a collaborative, ownership-oriented work environment.