обновлено 11 дней назад
Marketing Automation Strategist (iLottery)
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Описание вакансии
Текст:
TL;DR
Marketing Automation Strategist (iLottery): Leading lifecycle automation for the Michigan iLottery program by building and optimizing data-driven customer journeys across email, SMS, push notifications, web layers, in-app messaging, surveys, and personalized websites with an accent on behavioral targeting, predictive modeling, and campaign experimentation. Focus on configuring complex triggers and segmentation, maintaining real-time CRM and analytics integrations, and designing A/B and multivariate tests to improve engagement and retention.
Location: Quincy, Massachusetts, United States
Company
operates in the entertainment and content-creation industry and supports the Michigan Lottery’s iLottery program.
What you will do
- Own the marketing automation and lifecycle strategy for the Michigan iLottery program.
- Define lifecycle priorities and automation opportunities with marketing and business leaders.
- Build and optimize automated workflows across email, SMS, push notifications, web layers, in-app messages, surveys, and personalized websites.
- Configure complex triggers, segmentation logic, multi-step customer journeys, promotional campaigns, and bonus campaigns.
- Maintain CRM, analytics, and data-platform integrations for real-time targeting and personalization.
- Enforce QA and launch standards, run A/B and multivariate tests, and turn performance metrics into actionable insights.
Requirements
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- 5+ years of experience in marketing automation, lifecycle marketing, CRM operations, or marketing operations.
- Hands-on experience with Bloomreach Engagement or a similar platform, including web layers and in-app messaging.
- Expertise in lifecycle marketing strategy, behavioral targeting, campaign experimentation, and lifecycle or CRM performance metrics.
- Experience with Jinja or similar templating logic for dynamic personalization.
- Strong analytical, communication, collaboration, organization, and initiative-taking skills.
Culture & Benefits
- Work in an innovation-focused, collaborative, cross-functional environment.
- Potential eligibility for annual bonuses and performance incentives.
- Benefits may include health and wellbeing support, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
- Compensation and benefits are determined based on skills, experience, qualifications, and location and discussed during recruitment.
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