Sales Compensation Analyst (SaaS)

TL;DR

Sales Compensation Analyst (SaaS): Managing and executing monthly and quarterly sales commission cycles using CaptivateIQ with an accent on data accuracy and payee support. Focus on administering ICM tooling, reconciling CRM data from Salesforce, and optimizing incentive plans for a transition toward consumption-based models.

Location: Must be based on the East Coast of the United States

Salary: $110,000 – $130,000 (base + bonus) + equity

Company

Tines is an intelligent workflow platform that applies AI, automation, and integration to drive real business results for diverse customers ranging from startups to public companies.

What you will do

• Execute monthly and quarterly commission calculations in CaptivateIQ accurately and on schedule.
• Maintain plan setup, payee assignments, quotas, crediting rules, and manage data feeds between Salesforce and the ICM platform.
• Provide first-line support for commission queries and disputes, resolving them with a customer-centric mindset.
• Reconcile quota, credit, and hierarchy data against the CRM to ensure calculation accuracy.
• Produce commission statements, standard reporting, and support period close and accruals with Finance.
• Perform QA on calculations and maintain clear process documentation for improvement opportunities.

Requirements

• 3-5 years of experience in sales compensation administration, sales operations, or RevOps within B2B SaaS.
• Hands-on administration experience with a modern ICM tool (CaptivateIQ preferred; Xactly or Spiff acceptable).
• Advanced Excel and Google Sheets skills with a high bar for accuracy and attention to detail.
• Familiarity with Salesforce reporting and CRM data management.
• Sound judgement handling confidential compensation data and clear communication skills.
• Must be authorized to work for any employer in the U.S. (no sponsorship available).

Culture & Benefits

• Culture driven by values of Simplicity, Speed, and Soundness.
• Environment that nurtures individual curiosity, growth, and integrity.
• Strong belief in learning and professional development for all employees.
• Commitment to equal employment opportunities regardless of background.