ServiceNow Systems Administrator

TL;DR

ServiceNow Systems Administrator (ITSM): Managing the day-to-day administration, configuration, and maintenance of the ServiceNow platform with an accent on optimizing organizational efficiency and service management workflows. Focus on designing solutions, translating business requirements into technical enhancements, and ensuring system performance through rigorous testing and analysis.

Location: Must work onsite at our Jacksonville, FL office

Company

hirify.global is one of the nation’s leading specialized insurers dedicated to providing high-quality products and services to customers with evolving needs.

What you will do

• Administer, configure, and maintain the ServiceNow platform to support IT Service Management efforts.
• Design, build, test, and implement enhancements to optimize service management software.
• Analyze and resolve technical problems and deficiencies within the platform.
• Translate business requirements into technical specifications and prioritize enhancements based on cost/benefit analysis.
• Develop and execute comprehensive test plans for system upgrades and new features.
• Monitor system performance and assist with end-user training on processes and procedures.

Requirements

• Must be able to work onsite in Jacksonville, FL
• Minimum of 6 months of experience in ServiceNow administration.
• Active ServiceNow Admin Certification or ability to obtain certification within 90 days.
• Degree in Information Technology, Computer Science, or equivalent professional experience.

Culture & Benefits

• Commitment to a high-performing culture and professional development.
• Focus on maintaining a healthy work-life balance.
• Inclusive workplace dedicated to diversity and equality.
• Opportunity to work with a leading specialized insurance provider.