Inbound Sales Consultant

TL;DR

Inbound Sales Consultant (SaaS/Web): Managing inbound customer inquiries to drive growth for small businesses with an accent on consultative selling and digital solution recommendations. Focus on building rapport, identifying customer needs, and consistently meeting performance metrics in a high-volume environment.

Location: Must be based in the United States

Company

hirify.global is a global platform providing small businesses with the tools, guidance, and support needed to succeed online through brands like Bluehost.

What you will do

• Handle inbound customer calls to identify opportunities for growing their online presence.
• Conduct discovery conversations to understand customer goals and recommend tailored website and digital marketing solutions.
• Educate entrepreneurs on online business strategies and product offerings.
• Resolve customer concerns while maintaining a seamless and professional experience.
• Meet or exceed performance expectations, including sales goals and quality metrics.
• Maintain accurate documentation and follow established sales processes.

Requirements

• Must be based in the United States
• Proven experience in sales, customer service, or consultative roles.
• Strong verbal and written communication skills with a customer-first mindset.
• Ability to multitask and navigate multiple systems in a fast-paced environment.
• Self-motivated with a drive to meet and exceed performance goals.
• Adaptable and coachable with a positive attitude toward continuous development.

Nice to have

• Familiarity with websites, digital marketing, or online business solutions.
• Experience working toward specific sales or performance metrics.

Culture & Benefits

• Comprehensive health insurance options including medical, dental, and vision.
• Financial security benefits including matching 401(k), HSA, and life insurance.
• Generous vacation policy and focus on work-life balance.
• Access to 20+ affinity groups and global networking opportunities.
• Tuition reimbursement and career growth programs.