CRM Delivery Manager (Marketing Cloud)

TL;DR

CRM Delivery Manager (Marketing Cloud/Pardot): Developing and executing global email strategies and high-impact personalized campaigns to drive content consumption and lead generation with an accent on engagement and demand generation. Focus on optimizing email performance through data analysis, managing team workflows, and implementing marketing automation best practices.

Location: Must be based in the UK and live within a commutable distance to the Milton Park office (Oxfordshire), with a minimum of 3 days per week in-person.

Salary: Competitive salary + bonus

Company

hirify.global is a leading academic publishing, business intelligence, knowledge and events business listed on the London Stock Exchange.

What you will do

• Execute global email strategies and personalized campaigns to drive engagement and sales leads.
• Advise marketing planning teams on audience segmentation and engagement best practices.
• Measure, report, and optimize campaign performance using data-driven insights.
• Manage team workflows and the email calendar prioritization.
• Lead special projects focused on customer data analysis and campaign innovation.
• Manage and develop direct reports, fostering a culture of efficiency and innovation.

Requirements

• Right to live and work in the UK.
• Expertise in email and automated marketing execution.
• Proficiency with marketing automation tools, specifically Marketing Cloud and Pardot.
• Demonstrable leadership and people-management experience.
• Ability to analyze customer data and turn insights into actionable strategies.
• Knowledge of data practices and legislation.

Culture & Benefits

• Flexible working culture with a balance of remote and in-office work.
• 25 days annual leave plus birthday and holiday season days off.
• Company-funded private medical insurance and employee assistance programme.
• Share Match plan and pension scheme.
• 4 paid volunteering days per year.