Account Manager (Hospitality)

Location: Florence Belfiore, Italy

Salary: €33,100–€44,800 gross per year

Company

hirify.global operates a hybrid hospitality concept combining hotels, student accommodation, long- and short-stay options, gyms, events, coworking spaces, and community venues across Europe.

What you will do

• Handle incoming B2B requests and leads, preparing competitive offers and converting opportunities into confirmed bookings.
• Build and maintain relationships with business, education, and leisure partners to drive repeat bookings.
• Draft and process rate agreements, proposals, and contracts accurately.
• Maintain partner data in Salesforce and internal systems.
• Coordinate with Revenue, Reservations, and Community teams on rates and guest benefits.
• Monitor key accounts, local market rates, renewal opportunities, upselling, and partner community events.

Requirements

• 2–4 years of operational sales experience in Meeting & Events or a hotel setting.
• Post-secondary degree.
• Experience managing partner relationships and identifying upselling opportunities.
• Strong organization and attention to detail when handling contracts and rates.
• Hands-on experience with Salesforce or similar CRM tools.
• Excellent communication skills and a pragmatic, problem-solving mindset.

Culture & Benefits

• Opportunity to work in a dynamic, multinational hospitality company.
• Certified B Corp® environment focused on positive social impact.
• Learning, development, and future growth opportunities.
• Discounts at properties across Europe for employees, friends, and family.
• Inclusive workplace with events, community activities, and a collaborative environment.
• Starting salary is determined through a role-based salary framework, proficiency assessment, and a fair-offer policy.