Junior Account Manager (Hospitality Tech)

Location: Remote from Austria, Italy, Portugal, or Spain

OTE: €40,000–€50,000 annually for the DACH market, including fixed salary and variable performance-based compensation.

Company

hirify.global is a hospitality technology startup providing a SaaS platform that helps lodging providers increase revenue and direct bookings through data, automation, and AI.

What you will do

• Manage a portfolio of hotel owners, property managers, and hospitality professionals across the DACH market.
• Build long-term customer relationships and understand each business's operations, positioning, distribution setup, and objectives.
• Analyse KPIs, performance data, demand patterns, and market trends to identify opportunities and issues.
• Provide actionable recommendations on pricing, demand, distribution, positioning, and hirify.global solutions.
• Drive product adoption, educate customers, follow business results, and suggest improvements.
• Share customer insights with Sales, Customer Success, Product, and other internal teams.

Requirements

• Fully fluent German and professional fluency in English.
• 1–3 years of experience in hospitality, hotel operations, tourism, travel tech, account management, consulting, or a similar customer-facing environment.
• Comfort working with KPIs, numbers, Excel or Google Sheets, and performance data.
• Understanding of hospitality demand, pricing, distribution, occupancy, and profitability.
• Consultative communication skills, customer orientation, organisation, and proactive ownership.
• Interest in SaaS, AI, digital tools, and hospitality technology.

Nice to have

• Experience with PMS, RMS, Channel Managers, or CRM platforms.
• Experience in revenue management or commercial strategy.

Culture & Benefits

• Remote working from the listed European countries.
• Small, fast-moving, high-performing team with opportunities for continuous growth.
• Autonomous work with space for new ideas and projects at every seniority level.
• Software and automation designed to reduce repetitive work.
• Performance-based compensation that can grow with measurable business impact.