Senior Renewals Manager (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Renewals Manager (SaaS): Managing a strategic, high-value book of business and leading complex renewal motions with an accent on negotiation strategy, forecasting accuracy, and cross-functional collaboration. Focus on driving retention performance, mentoring junior team members, and mitigating churn risk for large enterprise accounts.
Location: Must be based in London, UK (Hybrid: 3 days/week in office)
Company
, an SAP company, is a leader in digital adoption, helping organizations resolve digital friction and regain control of their technology stacks.
What you will do
- Own end-to-end renewal strategy and execution for a high-complexity enterprise book of business.
- Lead multi-stakeholder negotiations, including procurement-led RFPs and competitive displacement scenarios.
- Build and defend accurate renewal forecasts while flagging risks early to leadership.
- Partner with Account Executives and Customer Success to articulate business value and structure multi-year subscriptions.
- Mentor and upskill junior renewal managers on negotiation tactics and stakeholder management.
- Collaborate with Finance, Legal, and Deal Desk to ensure contract accuracy and clean booking handoffs.
Requirements
- 5+ years of B2B SaaS renewals, account management, or customer success experience.
- Track record managing large enterprise-level accounts (>$250K ACV).
- Must be able to work from the London office 3 days per week (Tuesday-Thursday).
- Strong negotiation skills for complex, multi-stakeholder deals and non-standard contract terms.
- Extensive hands-on experience with Salesforce.com pipeline and forecasting.
- Executive presence with the ability to represent strategy to senior internal and client stakeholders.
Nice to have
- Fluency in German, French, or an Asian language.
Culture & Benefits
- Hybrid work arrangement combining remote flexibility with onsite collaboration.
- Comprehensive health coverage options and wellness reimbursements.
- Annual leave policy tailored to regional standards plus RefreshMe Days.
- Professional development opportunities through career compass programs.
- Inclusive culture with employee resource groups and holistic benefits.
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