Senior Renewals Manager (SaaS)

TL;DR

Senior Renewals Manager (SaaS): Managing a strategic book of business and leading complex renewal motions for high-value enterprise accounts with an accent on negotiation and retention strategy. Focus on driving predictability in gross and net retention targets and mentoring junior managers to improve organizational efficiency.

Location: Hybrid: Three days per week (Tuesday, Wednesday, Thursday) at the Tel Aviv office

Company

A leader in digital adoption, now an SAP company, helping organizations pinpoint and resolve digital friction across their tech stack.

What you will do

• Own end-to-end renewal strategy and execution for strategic, large-ACV enterprise accounts.
• Lead complex multi-stakeholder negotiations, including procurement-led RFPs and non-standard contract terms.
• Build and defend accurate renewal forecasts, identifying churn and contraction risks early.
• Design multi-year subscription renewals in collaboration with Account Executives and Customer Success Managers.
• Mentor and upskill junior and mid-level Renewal Managers on negotiation tactics and forecasting discipline.
• Identify and qualify upsell and cross-sell opportunities within the renewal process.

Requirements

• 5+ years of B2B SaaS renewals, account management, or customer success experience.
• Proven track record managing large enterprise accounts with ACV greater than $250K.
• Demonstrated ability to handle complex negotiations and competitive displacement scenarios.
• Extensive hands-on experience managing pipelines and forecasting in Salesforce.com.
• Must be able to work from the Tel Aviv office three days per week (Tuesday, Wednesday, Thursday).

Culture & Benefits

• Hybrid work arrangement combining remote flexibility with essential onsite collaboration.
• Professional development opportunities through a dedicated career compass program.
• Wellness support including quarterly reimbursements, daily BrightBreaks, and an annual Wellness Month.
• Health coverage options tailored to the global workforce.
• Generous annual leave policy and additional RefreshMe Days for better work-life balance.