Senior Partner Enablement Manager (SaaS)

TL;DR

Senior Partner Enablement Manager (SaaS): Designing and executing enablement strategies to drive revenue growth through the partner ecosystem with an accent on instructional design and GTM narrative integration. Focus on building comprehensive learning journeys, facilitating high-impact training sessions, and aligning partner revenue goals with global growth initiatives.

Location: Remote (USA and LATAM), but not eligible to be hired in CA, CT, NJ, NY, PA, or WA

Salary: $116,200 – $137,900

Company

Twilio is a leader in cloud communications, empowering millions of developers worldwide to craft personalized customer experiences.

What you will do

• Act as the primary enablement business partner for the Global Partnerships Team, aligning strategies with regional revenue goals.
• Architect and maintain high-quality instructional content, including e-learning courses, playbooks, and sales toolkits for the partner motion.
• Lead dynamic virtual and in-person training sessions, workshops, and bootcamps for GTM teams.
• Collaborate across Product, Partnerships, and GTM Sales Enablement to unify the "better together" partner narrative.
• Track, analyze, and report on enablement metrics such as course completion and partner certification rates.
• Execute a strategic enablement roadmap aligned with global partnership growth initiatives.

Requirements

• 5+ years of experience in Sales Enablement, Partner Enablement, or Instructional Design within SaaS, Cloud, or CPaaS industries.
• Deep understanding of channel ecosystems and partner personas (SI, ISV, Reseller).
• Mastery of instructional design tools such as Articulate Storyline/Rise and Camtasia.
• Exceptional presentation and storytelling skills for a diverse global audience.
• Ability to build trust and manage priorities with VP-level executives.
• Must be based in the US (excluding specified states) or LATAM.

Nice to have

• Prior experience at a developer-focused or API-first company.
• Certifications in instructional design (e.g., ATD) or sales methodologies (e.g., Challenger Sales, Force Management).

Culture & Benefits

• Competitive pay, equity plan, and corporate bonus plan eligibility.
• Comprehensive healthcare, 401(k) retirement account, and wellness leave.
• Generous time off, including paid sick, personal, and parental leave.
• Remote-first culture emphasizing global inclusion and connection.
• Approximately 25% travel expected to build in-person relationships.