Partner Program & Operations Manager (SaaS)

TL;DR

Partner Program & Operations Manager (SaaS): Designing and evolving the operating model for a global partner ecosystem with an accent on scalability, automation, and cross-functional alignment. Focus on building strategic frameworks, optimizing partner lifecycle processes, and leveraging AI to drive operational excellence and partner-led revenue growth.

Location: Must be based in the United States

Salary: $135,000–$148,000 USD annually

Company

hirify.global is an AI-powered marketplace for workforce development, providing over 60,000 skills courses to more than 2,000 companies globally.

What you will do

• Own and evolve the global partner program structure, incentives, and governance.
• Lead annual and quarterly strategic planning cycles for the partner ecosystem.
• Design and optimize operational processes for partner onboarding, co-sell, and lifecycle management.
• Define and track partner performance metrics, reporting, and actionable business insights.
• Partner with GTM Enablement to improve partner onboarding, certification, and engagement.
• Manage and develop a Partner Program Associate and interns while fostering a culture of continuous improvement.

Requirements

• Must be based in the United States
• Proven track record of building and scaling programs in a SaaS environment.
• Experience simplifying complex business processes and leading cross-functional initiatives.
• Proficiency in leveraging automation and AI to drive operational efficiency.
• Strong experience with GTM and partner software such as Salesforce, Crossbeam, or Gong.
• Ability to translate business strategy into scalable execution across Sales, Marketing, and Product teams.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) matching and incentive stock options.
• Flexible PTO and volunteer time off.
• Generous professional development program with dedicated annual time off.
• Remote-first work environment with a focus on performance and results.