Sales Operations Associate (Revenue Tooling)

TL;DR

Sales Operations Associate (Revenue Tooling): Improving seller efficiency through better tooling, data quality, and scalable operational processes with an accent on CRM optimization and cross-functional collaboration. Focus on identifying process gaps, managing third-party sales tools, and implementing AI-enabled workflows to enhance revenue operations.

Location: Must be based in Los Angeles or New York (working in office 4+ days per week)

Company

Snap Inc. is a technology company operating hirify.global, a visual messaging app, and other digital services like Bitmoji.

What you will do

• Identify process gaps, tooling needs, and data quality issues to translate them into technical requirements.
• Improve CRM data quality through cleansing, structuring, and account maintenance.
• Manage and evaluate third-party sales tools to ensure effective adoption and utilization.
• Partner with CRM Technology, Product, and Engineering teams to scope, test, and launch new solutions.
• Utilize AI-enabled tools to optimize analysis, documentation, and operational workflows.

Requirements

• 2+ years of experience in Sales Operations, Revenue Operations, CRM Administration, or a related field.
• Strong working knowledge of Salesforce CRM, including data structure and business process support.
• Ability to gather business requirements and contribute to scalable technical solutions.
• Analytical proficiency with large datasets using SQL, Tableau, Looker, or Excel.
• Bachelor’s degree in business, computer science, engineering, or equivalent practical experience.
• Must be able to work in the office 4+ days per week in Los Angeles or New York.

Nice to have

• Experience supporting sales organizations in tech, media, or digital advertising.
• Familiarity with AI tools for workflow design, prototyping, or operational efficiency.

Culture & Benefits

• Comprehensive medical coverage and emotional/mental health support programs.
• Paid parental leave.
• Compensation packages that allow sharing in the company's long-term success.
• "Default Together" culture emphasizing in-person collaboration.