Sales Operations Manager (Starlink)

TL;DR

Sales Operations Manager (Starlink): Owning the systems, processes, and data that make the reseller channel scalable and high-performing with an accent on portal onboarding, co-sell registration, and KYC compliance. Focus on building clean systems, dashboards, and workflows to remove friction between direct and indirect sales motions.

Location: Must be based in Hawthorne, CA (Onsite). Due to ITAR regulations, applicants must be U.S. citizens, permanent residents, or eligible asylees/refugees.

Salary: $110,000 - $150,000

Company

SpaceX is an aerospace company dedicated to developing advanced technologies to enable human life on Mars and exploring the stars.

What you will do

• Manage reseller portal onboarding, tiering workflows, and data integrity across CRM systems.
• Design and operate co-sell registration processes to ensure data consistency.
• Execute quarterly channel data collection, including KYC and pipeline reporting.
• Develop scorecards and operational insights to help Channel Sales manage reseller performance.
• Define and enforce service levels for onboarding, registration, and compliance handoffs.
• Collaborate with engineering teams to automate data capture and improve reseller-safe tooling.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in sales operations, channel operations, or revenue operations.
• 1+ years of experience specifically owning reseller or channel operational processes.
• Must meet ITAR requirements (U.S. citizen, permanent resident, or eligible status).
• Strong CRM discipline (Salesforce or HubSpot).
• Ability to work extended hours or weekends during major launches or events.

Nice to have

• Experience supporting complex B2B channel motions in telecom, satellite, or hardware.
• Familiarity with co-sell motions and channel conflict resolution.
• Experience in high-growth, fast-paced environments.

Culture & Benefits

• Comprehensive medical, vision, and dental coverage.
• 401(k) retirement plan with company contributions.
• Long-term incentives including company stock or cash awards.
• Paid parental leave and 3 weeks of paid vacation.
• Short and long-term disability and life insurance.