Sales Ops Specialist (AI)

TL;DR

Sales Ops Specialist (AI): Optimizing sales operations and enabling revenue growth for an enterprise AI platform with an accent on sales strategy, CRM optimization, and cross-functional alignment. Focus on designing actionable sales plans, monitoring KPIs to improve conversion rates, and coordinating go-to-market execution across diverse teams.

Location: Remote (USA). Targeted cities: New York, Austin, Boston, Chicago, Dallas, Miami, Nashville, Richmond, and Washington, DC.

Company

Cohere is a leading security-first enterprise AI company that builds foundation AI models and end-to-end products to solve real-world business problems.

What you will do

• Partner with the VP of Sales to define and implement sales strategies, forecasts, and performance metrics.
• Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
• Coordinate with inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive GTM execution.
• Monitor sales KPIs and provide data-driven insights to improve conversion rates and revenue attainment.
• Contribute to sales operations and business development to foster a high-performance culture.
• Act as a strategic liaison between sales leadership, ICs, and executive teams.

Requirements

• 8+ years of experience in sales operations, business development, and strategy.
• Experience in AI, SaaS, or enterprise software domains.
• Proficiency in CRM platforms, specifically Salesforce.
• Ability to mentor teams and navigate high-growth environments.
• Experience translating business goals into actionable sales plans.
• Executive-level communication skills for creating board-level presentations and customer engagement materials.

Culture & Benefits

• 6 weeks of paid vacation (30 working days).
• Comprehensive health and dental benefits, including a separate budget for mental health.
• Retirement savings support via 401K, RRSP matching, or Pension Scheme.
• 100% Parental Leave top-up for up to 6 months.
• Financial stipends for weekly lunch ($75), home office setup ($500), and professional education/conferences.
• Remote-friendly environment with co-working benefits and an annual company offsite.