Account Executive (Dynamic Workforce Orchestration)

TL;DR

Account Executive (Dynamic Workforce Orchestration): Own new logo SaaS sales by prospecting, qualifying, and running end-to-end enterprise deal cycles with an accent on contact center/back-office workforce challenges and consultative value selling. Focus on building pipeline coverage, coordinating complex multi-stakeholder sales cycles, and leveraging AI-driven insights for signal-based lead generation and executive outreach.

Location: Remote (US)

Company

hirify.global provides Dynamic Workforce Orchestration to connect people, technology, and real-time action for more agile customer service operations.

What you will do

• Recognize opportunities, turn leads into long-lasting partnerships, and maintain consistent pipeline coverage.
• Conduct customer prospecting and partner with Inside/Outside Sales to run strategic prospecting and lead generation cadence.
• Facilitate qualification and discovery, deliver business case presentations, and execute the end-to-end new logo sales process.
• Research assigned accounts, build target persona contact plans, and present account research to sales leadership.
• Develop and execute account plans to drive awareness, engagement, and opportunities; align hirify.global solutions to customer contact center/back-office workforce priorities.
• Coordinate complex sales cycles, manage multi-sponsor stakeholder selling (including contact center, executives, and IT), and keep Salesforce updates and sales cadences current.

Requirements

• Work authorization: legal right to work in the country where the role is based at the time of application.
• Bachelor’s degree in Business, Sales, or related field.
• 10+ years of SaaS sales experience for Contact Centers, Back Office, and structured workforces; minimum 5 years selling into Back Office environments.
• Demonstrated sales experience selling into mainstream CCaaS providers.
• Demonstrated experience understanding and leveraging AI in Contact Center/Back Office applications and for AE success (e.g., signal-based lead generation, reporting, VITO outreach).
• Strong communication skills to present recommendations credibly at senior levels; consultative selling approach; ability to work with minimal direction.

Culture & Benefits

• People-first culture with trust, respect, and flexibility.
• Collaborative, outcome-focused approach with fast execution.
• Travel up to 25%.
• Regular adherence to sales cadences and structured account execution.