обновлено 11 дней назад
Senior Training & Enablement Specialist
51 000 - 81 600$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Training & Enablement Specialist (Education): Leading onsite training and enablement initiatives for the Reno hub with an accent on adult learning principles, performance data analysis, and AI-integrated workflow adoption. Focus on designing high-impact learning experiences, facilitating workshops, and driving speed-to-proficiency for frontline teams.
Location: Onsite at ’s Reno office, United States. Travel to other or partner sites may be required.
Salary: $51,000–$81,600 per year, plus potential bonuses, restricted stock units, and benefits.
Company
provides online legal services by combining technology, attorney-led solutions, and legal expertise to help customers navigate the legal system.
What you will do
- Own and facilitate new-hire, ongoing, and upskilling training programs for the Reno hub.
- Lead live and virtual workshops, simulations, role-plays, certifications, and practice activities.
- Design learning experiences using adult learning principles, reinforcement, feedback, and performance support.
- Create and maintain sales playbooks, talk tracks, job aids, facilitator guides, leader guides, SOPs, and knowledge resources.
- Use AI and modern enablement tools to improve learning design, content creation, delivery, reinforcement, and measurement.
- Analyze QA data, operational metrics, learner feedback, and stakeholder input to identify gaps and improve conversion, quality scores, and time-to-ramp.
Requirements
- 6+ years of experience in sales enablement, training, or learning and development supporting frontline teams.
- Experience owning training or enablement programs and using performance data to recommend measurable solutions.
- Strong live and virtual facilitation, content development, instructional design, and cross-functional collaboration skills.
- Experience with AI tools, Google Workspace, Zoom, Jira, LMS or learning platforms, CRM systems, knowledge management platforms, QA tools, and performance dashboards.
- Bachelor’s degree or equivalent experience.
- Ability to work onsite at the Reno office and travel to other sites as needed.
Culture & Benefits
- Human-in-the-loop operating model where AI enhances human judgment.
- Remote-friendly company environment with onsite collaboration and events at office locations; this role is onsite in Reno.
- Medical, dental, and vision insurance.
- 401(k) with matching contributions, paid time off, HSA, and FSA.
- Short-term and long-term disability insurance, fertility and mental health benefits, One Medical, and lifestyle benefits of up to $250.
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