Sales and Service Representative (Water Treatment)

Location: Dublin region, Ireland; field-based role requiring a full driving licence.

Company

Join Chem-Aqua, part of NCH Europe and hirify.global, providing water treatment solutions and technical services to customers.

What you will do

• Manage and develop existing B2B customer relationships, maximising contract retention and customer satisfaction.
• Grow revenue through upselling, cross-selling, account development, prospecting, networking, and new business generation across the Dublin territory.
• Conduct customer review meetings and provide consultative solutions tailored to customer needs.
• Perform water treatment and environmental hygiene monitoring, including bacteria sampling, temperature monitoring, cooling tower analysis, steam boiler analysis, closed-loop system testing, and pre-treatment plant analysis.
• Commission and support water treatment equipment, including water softeners, reverse osmosis systems, UV systems, and chlorine dioxide equipment.
• Maintain accurate service reports, customer records, and documentation while providing ongoing technical support.

Requirements

• Proven B2B sales experience with a consistent track record of achieving or exceeding targets.
• Strong account management and customer relationship-building skills.
• Excellent communication and consultative selling abilities.
• Ability to identify customer needs and provide effective solutions.
• Strong organisational and time management skills.
• Comfort working independently in a field-based role.
• Experience using CRM systems and Microsoft Office applications.
• Full driving licence.

Nice to have

• Experience in water treatment, water hygiene, environmental services, or industrial services.
• Technical field service or laboratory analysis experience.
• Qualification in Engineering, Environmental Science, Chemistry, or a related discipline.
• Professional sales qualification.

Culture & Benefits

• Autonomy to manage the assigned territory.
• Support, training, and resources to succeed in the role.
• Work environment focused on innovation, integrity, customer focus, and professional development.
• Opportunity to build long-term customer partnerships and provide trusted technical support.