Account Manager (AI/Cybersecurity)

Location: Dublin, Ireland

Company

hirify.global provides AI-powered IT management and cybersecurity software for Managed Service Providers and internal IT organizations worldwide.

What you will do

• Engage existing customers to identify upsell and cross-sell opportunities across hirify.global’s product portfolio.
• Build relationships with key decision-makers and align customer needs with hirify.global’s solutions.
• Develop account strategies, conduct regular check-ins and business reviews, and address potential challenges.
• Monitor customer usage and adoption metrics while driving cross-sell, upsell, and account expansion strategies.
• Own sales targets, exceed quotas, and contribute to short-term and long-term revenue growth.
• Collaborate with Customer Success and Sales to deliver customer experiences and support implementation of new solutions.

Requirements

• At least 2 years of experience in an account management role.
• Driven, passionate about sales, and eager to earn significant sales commissions.
• Exceptional inside sales experience in a metrics-driven, fast-paced sales environment.
• Proven track record of exceeding sales goals.
• Motivated, coachable, competitive, resilient, and driven to achieve and excel.
• Strong organizational, interpersonal, communication, and teamwork skills.
• Ability to create weekly, monthly, and rolling six-week sales forecasts.
• Experience with CRM applications, specifically Salesforce, to manage leads, opportunities, and accounts.

Culture & Benefits

• Work within a global software company serving customers in more than 20 countries.
• Collaborative environment involving Sales and Customer Success teams.
• Equal employment opportunity regardless of protected personal characteristics.